Greystone Member Code of Conduct

MEMBER CODE OF CONDUCT, POLICIES, & GUIDELINES

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GREYSTONE GOLF & COUNTRY CLUB

MISSION, VISION, VALUES

OUR MISSION Greystone Golf and Country Club is a family oriented private club that is committed to providing its members and guests with a premier country club experience. By fostering member pride in belonging to a club of ex cellence, we have great tradition, exceptional service, and first-class amenities, recognized both regionally and nationally. The enhancement in the lives of our members, their families and our community will build a pros perous future and lasting legacy for Greystone Golf and Country Club. OUR VISION To be a club of excellence in all that we do for our members, community, and the Greater Birmingham area. OUR CORE VALUES The Core Values of Greystone Golf & Country Club represent our beliefs, which will guide us in our daily activities, regardless of the changing business environment. These principles will be the foundation of teamwork and member relationships that we will practice in order to remain focused on our goals and objectives.

1. COMMUNITY: We welcome diversity, value our members and staff, welcome all viewpoints, and support our role as a centerpiece for the Greystone residential community to bring people together.

2. SERVICE: The general manager, the staff, and the board of directors will provide the membership with prompt, accurate, and courteous answers to their questions and will attempt to resolve their problems and concerns in a timely fashion. Our staff will go to extraordinary lengths to satisfy and delight our members and their guests. They are passionate about the service they provide and the opportunity they have been given to do so. Our members and staff make a commitment to be involved in service-based charitable organizations to give back to the Birmingham Community.

3. INTEGRITY: We will be fair, honest, and consistent in our dealings with members and staff. Mutual trust and respect will be the foundation of all relationships.

4. FELLOWSHIP: We honor the spirit and rules of the game. We enjoy and support competition, at all levels of play, as well as our personal growth and improvement. We understand our responsibility in passing on our love for golf, tennis, swim, fitness, and other shared passions. Most important to our members is sportsmanship, camaraderie, and enjoyment of their time together. 5. ACCCOUNTABILITY: We will exercise the utmost care and diligence in using the assets of the club. We will report factually and honestly about the expenditure of money and resources. We will use the assets of the club for benefit of the entire membership. Members and staff will be accountable for their actions. 6. SAFETY: We know that to be truly successful, we must take personal responsibility for the safety of ourselves and those around us, both at work and at home. Because of the nature of our work, we surround ourselves and the environment in layers of defense. With vigilance and commitment, zero harm to people, property and the environment is attainable. This extends to the guardianship of our members children entrusted to Club employees, which is taken very seriously.

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GREYSTONE GOLF & COUNTRY CLUB

TABLE OF CONTENTS

Member Code of Conduct The Intent of the Code of Conduct and the Compliance Standards

4 5 5 5

The Responsibility of the Club The Outcome We Are Seeking

Compliance Standards

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The Disciplinary Process

6 6 6 6 7 7

Complaints and Violations The Role of the Disciplinary Committee and the Board The Disciplinary Process The Types of Disciplinary Sanctions Retaliation Prohibited Code of Conduct Overview Conduct Detrimental to the Reputation of the Club Conduct That Interferes with the Operations of the Club Conduct That Impairs Members’ Enjoyment of the Club

8 8 9 9 10 11 13 14 14 16 16 19 19 26 29 31 32 15

Inappropriate Conduct Toward Club Employees Conduct Involving Electronic Communications Conduct Involving Social Media Conduct Involving Verbal Communications Non Discrimination Policy

Other Provisions

Club General Rules

Founders & Legacy House Rules Billing Rules Golf Rules Aquatics Rules

Fitness Rules Tennis Rules Dining & Social Rules

GUIDELINES FOR COMPLIANCE SUPPORTING AND PROTECTING: • Peaceful Enjoyment of the Club for Members • Enthusiastic and Motivated Employees • Outstanding Club Reputation

The Board of Directors is committed to assuring an understanding of the level of conduct expected at Greystone, which will benefit all Members and Employees and protect our Club.

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GREYSTONE GOLF & COUNTRY CLUB

MEMBER CODE OF CONDUCT

The Club Policies govern the operation of the Greystone Golf Club, Inc. DBA Greystone Golf and Country Club (the “Club”) and are agreed to by all members when they join the Club. The Code of Conduct is an integral part of the Club Policies and establishes guiding principles for compliance with these provisions. The Code is also critical in setting expectations for acceptable behavior to ensure the peaceful enjoyment of the Club by all, to protect the welfare of our employees, and to achieve our vision of being one of the finest golf clubs. The Code of Conduct embraces a set of core values and guiding principles that focus on our members, our people, and our Club. Integrity, teamwork, mutual respect, civil behavior, courtesy, and personal respon sibility embody these guiding principles. Through a standard set of shared values and guiding principles we will enhance our commitment to excellence, provide the best possible membership experience, ensure that we continue to attract and retain high-performing employees, protect the reputation of the Club, and create a financially sustainable future for the Club. Our values embody:

OUR EMPLOYEES

OUR MEMBERS

OUR CLUB

Our people are one of our most important assets.

We treat each other with courtesy, dignity and respect.

We manage our business with a spirit of ownership and entrepreneurship. We stimulate creativity and embrace change. The reputation of our Club is among our most prized assets. Our values and success make Greystone a great place to work and play.

Staff are held to the same high standards as Members

We welcome, foster, and celebrate our diversity.

Our employees and our Members treat each other with courtesy, dignity and respect.

We rely on one another’s good judgment to uphold a high standard of integrity for our Club. We expect all members to abide by both the letter and spirit of our Code of Conduct.

We emphasize teamwork to produce the best results.

We value our employees’ knowledge, enthusiasm and spirit to serve our members.

We listen, understand and help them succeed.

Embracing and abiding by these principles and shared values fosters harmony among the members and creates pride in the membership, thereby contributing to a positive market reputation of a highly desirable club to join and protecting the investment made by all members. Member behavior that is inconsistent with these values or results in non-compliance with the Club’s Policies can impair other Members’ peaceful enjoyment of Greystone, adversely impact our employees, and damage the reputation and health of the Club. The Club Bylaws provide a process for fairly evaluating and promptly addressing inappropriate behavior. Compliance with these Policies while embracing our shared values will enable our members to enjoy the Club’s many amenities and camaraderie with fellow members while making Greystone a great place to work and play.

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GREYSTONE GOLF & COUNTRY CLUB

MEMBER CODE OF CONDUCT

THE INTENT OF THE CODE OF CONDUCT AND COMPLIANCE STANDARDS

Greystone is a private Club organized for the benefit of its Members. In this environment, it is essential for all members to behave in a civil, respectful, and appropriate manner that is consistent with membership in a top-tier private club. Respectful and courteous treatment applies not only to fellow Members but also to employees as well as Board and Committee Members. Improper conduct by Club Members can damage the Club in at least three ways. First, misbehavior by one Member (or group of Members) can impair the ability of other Members to enjoy the rights and privileges of membership. Second, Member misbehavior can impair the Club’s ability to attract and retain top-notch employees, who are among a club’s most important assets. Third, such misbehavior can damage the Club’s good reputation, which in turn can be detrimental to its financial health. The intent of the Club’s Code of Conduct is to ensure that these three important principles are maintained at all times. When a Member’s behavior jeopardizes the Club’s interests or violates the Club’s Policies or the standards of behavior commonly accepted at high-end clubs like Greystone, the Club will promptly address the violation. The Member Code of Conduct, Club Bylaws, and Club Policies, along with these Compliance Standards, are intended to set the appropriate standards for Member conduct and to address the processes in place in the event a violation occurs. It also ensures that the Club’s disciplinary process is carried out fairly and impartially, which is essential to maintaining the integrity of the Club and its governance.

THE RESPONSIBILITY OF THE CLUB

As a private Club, Greystone has the right and responsibility to set rules and standards of behavior that all Members promise to follow when they join the Club. Each Member who joins the Club agrees to abide by the Bylaws of the Club and Club Policies, which include the Code of Conduct, as a condition of joining. The Club Bylaws contain provisions for a Disciplinary Committee comprised of the President-Elect, Club President, and Chairman of the Board, who, along with Management, help maintain the Club’s behavior standards.

THE OUTCOME WE ARE SEEKING

The Club’s goal in promulgating the Club Bylaws, Club Policies, and Code of Conduct is to ensure that all Members understand the expected level of conduct. With such understanding among the Members, the Club expects that violations will be minimized. In those instances when a violation occurs, the goal of the Club is not to be punitive but rather to improve the Member’s behavior and protect the three principles described earlier: the Members’ peaceful enjoyment, the welfare of employees, and the reputation and health of the Club. The imposition of the sanctions permitted by the Bylaws is intended to be a remedy of last resort and is to be employed only when the Disciplinary Committee and the Board determine that this goal cannot be accomplished or is not being accomplished.

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COMPLIANCE STANDARDS & THE DISCIPLINARY PROCESS

COMPLIANCE STANDARDS

These procedures and protocols, which are consistent with the practices of other private clubs throughout the country, include the following: • All Members should sign and agree to the appropriate Membership documents. • Rules and policies should be clear and well communicated. • Rules should be applied in a fair manner through a process that is communicated to the Members. • The Club should investigate every incident reported to it in amanner appropriate to the nature of the incident. • Members charged with a violation should receive appropriate notice and an opportunity to be heard. • All disciplinary matters should be kept confidential.

The Club should regularly review and update the Club Policies, the Code of Conduct, the Compliance Standards, and the disciplinary process to ensure they are enforced and adjusted as necessary.

THE DISCIPLINARY PROCESS

COMPLAINTS AND VIOLATIONS

Members or employees who observe or are affected by a Member or guest’s behavior that violates the Code of Conduct or Rules may file a complaint (Members are responsible for the conduct of their guests). Complaints should be written and submitted to a senior manager or the General Manager/CEO. Timely complaints are encouraged and will remain confidential. THE ROLE OF THE DISCIPLINARY COMMITTEE AND THE BOARD Members and employees are encouraged to report violations of the Code of Conduct or Rules. Respectful, courteous behavior is expected to foster harmony. Members are expected to respect each other’s right to the peaceful enjoyment of the Club, and inappropriate behavior need not be accepted or tolerated. The Disciplinary Committee has the role of investigating reported misconduct and meeting with the Member accused of misconduct in an effort to improve the Member’s behavior in the future. If necessary, the Dis ciplinary Committee’s role also includes conducting hearings with Members who are allegedly in violation and the disposition of sanctions, if any, to be imposed. The Board of Directors may uphold or modify com plaint recommendations that are heard and presented to them by the Disciplinary Committee; the Com mittee’s decision is final unless appealed. The Board shall act as the Appeal Committee and hold hearings with Members who are appealing sanctions imposed by the Disciplinary Committee. The Board’s decision on an appealed matter is final.

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THE DISCIPLINARY PROCESS & RETALIATION

THE TYPES OF DISCIPLINARY SANCTIONS

The Bylaws and Club policy specify the potential sanctions that may be imposed as a consequence of a Member’s violation of the Code. The determination whether to impose a sanction and the severity of the sanction to be imposed is entrusted to the discretion of the Disciplinary Committee and Board:

• Dismissal: TheClubmaydismiss theallegedviolationandtakenoaction.

• Fines: Whena violation is sustained, aMembermayhave afine imposed.

• Reprimand Letter: When a violation is sustained, the Club may send a letter of reprimand to the Member and place such letter in the Member’s file for future reference. • Probation: When a violation is sustained, the Club may place the Member on probation for a specific period of time. During this time, if a further incident occurs, an immediate additional penalty, the severity of which may be more extensive, may be imposed. • Suspension: When a violation is sustained, the Club may suspend the Member for a specific period of time. During the suspension period, all Club use privileges may be suspended for the Member, family, and guests. Dues payments (including any assessments and installments that may be due during the suspension) continue to apply. • Expulsion: When a violation is sustained, the Board may expel a Member from the Club, permanently forfeiting all their membership privileges and proceed with other remedies provided in the Bylaws.

RETALIATION PROHIBITED Retaliation is defined as any adverse action, intimidation, or threats taken against a Member or employee because they have engaged in protected conduct. Protected conduct includes, but is not limited to: • Reporting or complaining in good faith about any discrimination or harassment • Participating in good faith in an investigation regarding alleged discrimination or harassment It is a violation of Club policy for anyone to retaliate, threaten, or seek reprisal against a Member or employee who reports harassment or discrimination, or who participates or cooperates in an investigation related to harassment or discrimination.

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CODE OF CONDUCT OVERVIEW

It is impossible to identify every variant of improper conduct that may result in disciplinary action. The Club may determine that a Member’s conduct may warrant discipline even though the particular form of that Member’s misbehavior does not fit precisely within the description of proscribed conduct. The guiding principle is that Members should always behave in a civil and respectful manner toward other Members, Club employees, and Club Management. The failure to do so may subject a Member who engages in such conduct to discipline. This section addresses commonly encountered behaviors that may result in disciplinary action. They aremore fully elaborated here than behaviors in the latter part of these guidelines because they are more common, and their resolution is fact-intensive and dependent upon the context in which they occur. The reputation of a club is among its most prized assets. A club with a strong, positive reputation creates pride in the membership, leading to new member referrals, membership growth, and a financially sustainable future. A positive market reputation and brand also makes a clubmore sought after by prospective members, so when they are ready to join, we are on their “A” list. Positive reputations are hard to attain and are easily tarnished by malicious or careless actions by members. Reputational damage may have the consequences of decreased membership sales. Damage to the Club’s reputation may also drive affected and discouraged Members out of the Club. The Club’s reputational concerns exist internally within our membership and externally in the marketplace. Deliberate or careless actions by Members that clearly and substantially damage our Club’s reputation and desirability are egregious offenses and will not be tolerated. The following are among actions that violate the Code of Conduct and/or Club Policies and can damage the Club’s reputation: • Originating, forwarding, or distributing emails or other written or electronic materials to Members or non-members that (1) includeharmful gossip, erroneous,malicious, threatening, disparaging, disrespectful, offensive, or non-constructive critical comments of the Club, its Members, or employees, and (2) are otherwise damaging to the reputation of the Club, its Members or employees • Engaging in or supporting emails or other communications and activities that damage the reputation of the Club, its Members, or employees • Actively financing, promoting, or supporting individuals or groups who are perpetrating actions detrimental to the Club, its Members, or employees. The Club welcomes constructive comments from its Members to the CEO and the Board regarding ways in which the Club could improve themembership experience. Member complaints concerning employees are to be addressed solely to the CEO. It is in all Members’ best interests to protect the Club’s reputation. We encourageMembers who receive emails and communications, such as those described above, not to forward them to others, as they perpetuate and increase the damage to the Club. We also encourage Members to forward any such communications to Management and the Board to assist in limiting the damage. This section is not intended to discourage Members from constructively communicating their disappointments, issues, or concerns to Club Management and the Board. Rather, the Board and Management encourage Members to communicate in a manner that is respectful of the Board, Management, and the Club. CONDUCT DETRIMENTAL TO THE REPUTATION OF THE CLUB

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CODE OF CONDUCT OVERVIEW

CONDUCT THAT INTERFERES WITH THE OPERATIONS OF THE CLUB

As stated in the Club Bylaws and the Membership Agreement, Club memberships are offered exclusively to permit the use of the Club’s facilities. The elected Board of Directors oversees the Club’s operations through the supervision of the CEO. Members have no direct role in running the Club. Members of the Club are not permitted to interfere with the operation of the Club. In addition, it is the role of Club Management, with the support of the Board, to define the operating policies and practices deemed most beneficial to the enjoyment of the entire membership when operating the facilities and programs. The following are examples of conduct that does not comply with the Code of Conduct and/or Club Policies: • Attempting to direct, influence, manage, or interfere with an employee’s activities; • Encouraging an employee to do anything that violates Club rules or policies; Interfering with, contacting, or attempting to influence by any means the Club service providers, vendors, or other entities doing busi ness with the Club, including but not limited to individuals or entities that provide any service, whether professional or otherwise, or products to the Club • Interfering with, contacting, or attempting to influence the Club’s dealings with any entity having a mate rial relationship with the Club, including but not limited to the PGA, Golf Course Superintendents Associ ation of America, or other golf organizations, club or course rating services, or national club organizations such as National Golf Foundation, National Club Association and Club Managers Association of America • Interfering with or attempting to negatively affect the Club’s relationship or reputation with other clubs, realtors, news organizations, publications, or other interested third parties that might tarnish the Club’s reputation and brand. The Club welcomes suggestions to improve the Member’s experience and Club operations. There are many ways of providing constructive input. Input intended to be genuinely constructive should be directed to the Board or the CEO and should be presented in a manner that reflects a positive tone and an interest in ad dressing a perceived problem or improving an aspect of Club operations. Members have access to the Club facilities and activities according to their respective membership category and are entitled to their peaceful enjoyment of these facilities. This is a core principle of the Club. Conduct by a Member that interrupts or interferes with other Members’ peaceful enjoyment is conduct unbecoming a Member, as it disrespects this important principle. It may also cause harm to the reputation of the Club when such conduct involves families or guests or is observed when interacting with other clubs both on and off the property. Accordingly, the following are illustrative examples of conduct that violate the Code of Conduct and/or Club Policies: • Engaging in rude, vulgar, threatening, harassing, or otherwise offensive or inappropriate behavior that disturbs others, interferes with the planning or conduct of a Club activity or event, or disturbs the enjoy ment of the Club by Members and guests • Using rude, vulgar, threatening, harassing, defamatory, ridiculing, or otherwise offensive or inappropriate language (written or oral) or using similarly offensive or inappropriate gestures in the presence of Mem bers and guests CONDUCT THAT IMPAIRS MEMBERS’ ENJOYMENT OF THE CLUB

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CODE OF CONDUCT OVERVIEW

• Interfering with or disrupting the enjoyment of membership in, or use of, the Club by other Members and guests during participation in a Club activity or event or in situations (both on and off Club property) where such conduct is likely to create a hostile environment. The preceding is not intended as an exhaustive list of the types of unbecoming conduct that could potential ly interfere with the use and enjoyment of Club facilities by other Members and could violate the Code and/ or Club Policies. Club activities are generally held by and under the supervision of Club Management and employees. If, during the course of these activities, Club Management or employees observe unbecoming conduct, they may request the Member(s) involved to refrain from such conduct. In the event the Member is unresponsive to requests to restrain their actions, the Member may be referred to the Disciplinary Committee to seek its intervention. The referral may be by another affected Member, employee, or Club Management. In the world of private clubs, there is an emphasis on member service. Providing the best possible membership experience at a club requires the Club to attract and retain top-notch employees. Hence, a club’s employees are among its most prized and important assets. Club employees represent a major investment in recruiting, training, and retention. The institutional knowledge about the Club, our service standards and protocols, and the Members and their preferences and interests are all reflected in the motivated employees who enjoy working here and come back every year. Inappropriate behavior by a Member, when directed at employees and Management, threatens the Club’s ability to attract and retain the caliber of employees essential to a first-class membership experience. INAPPROPRIATE CONDUCT TOWARD CLUB EMPLOYEES Accordingly, the Club will go to great lengths to protect its employees when Members act in an unbecoming or threatening manner. The following are examples of conduct that violate the Code and/or Club Policies related to employees and Club Management: • Threatening, disparaging, or reprimanding an individual Club employee in any way, including verbal, written, by actions or attitude, or by other means • Engaging in any conduct generally accepted as harassment, sexual or otherwise, or by creating a hostile workplace • Using rude, vulgar, threatening, harassing, defamatory, ridiculing, or otherwise offensive or inappropriate language (written or oral) or using similarly offensive or inappropriate gestures toward or in the presence of Club employees • Engaging in inappropriate, excessive relationship-building with employees such that an employee is uncomfortable serving that Member. • There is a zero-tolerance fraternization policy for Members to staff and staff to Members, so even if the relationship building is consensual, it is not permitted. If a Member has a concern with any aspect of a Club employee’s performance of his duties, the Member should (as provided in the Bylaws) express those concerns to the CEO. If the concerns relate to the CEO’s performance, those concerns should be expressed to the Club President. • Attempting to direct, influence, manage, or interfere with an employee’s activities • Encouraging an employee to do anything that violates Club rules or policies In addition, there are liability risks when Member treatment translates into a hostile workplace for our employees.

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CODE OF CONDUCT OVERVIEW

CONDUCT INVOLVING ELECTRONIC COMMUNICATIONS

Email or other electronic communications by Members raise potential issues. These concerns relate to both the content of the communications and the manner in which they are distributed. Previously, Members have circulated electronic communications while employing a “Blind” list of recipients. This creates a communications challenge for the Club when the communication has erroneous or misleading statements that need to be responded to by the Club. Otherwise, the Club cannot respond to or correct the record for the “blind” copied Members. Membersmust not engage in or support electronic communication activity that harms the reputation or damages the Club, disturbs the peaceful enjoyment of the Club for other Members, or contributes to a threatening or hostile employee workplace at the Club. In addition, most members at private clubs’ value their privacy, including the privacy of their contact information. Use of the Club directory for anything but social activity is strictly prohibited. All forms of electronic communications greatly increase not only the risk but also the scope of the potential damage to the Club, Members, and employees. They are susceptible to rapid dissemination far beyond the scope of their original audience and seem to have a perpetual life on the internet. For these and other reasons, electronic communications are taken very seriously by the Club. The prohibitions herein apply to the initial transmittal and any redistribution, forwarding, or re-publication of problematic electronic communications. All such activities potentially violate the Code and/or Club Policies.

Violations of Content Include:

• Communications that contain harmful gossip, erroneous, malicious, threatening, disparaging, disrespectful, offensive, or non-constructive critical comments about the Club, its Members, or employees

• Communications that interfere with the performance of Club duties by employees

• Communications that otherwise damage the reputation of the Club, its Members, or employees

• Communications that interfere with or disturb the peaceful enjoyment of the Club

• Communications that use rude, vulgar, threatening, harassing, defamatory, ridiculing, or otherwise offensive or inappropriate language.

The preceding is not intended as an exhaustive listing of the types of content that may render an electronic communication violative of the Code and/or Club Policies. The Club expects its Members to act with an appropriate degree of decorum and civility in their communications with one another and the Club. Content inconsistent with the preceding violates the Code and/ or Club Policies.

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GREYSTONE GOLF & COUNTRY CLUB

CODE OF CONDUCT OVERVIEW

Violations of Distribution:

Any electronic communication that violates the Club’s communication standards, as outlined above, becomes a further violation if distributed to others. Key points include:

• Member Responsibility: Members who originate prohibited communications are accountable for both the content and its distribution, regardless of the method.

• Communications shared, even with presumed f riends or confidants, may come to the Club’s attention and result in disciplinary action if found in violation.

• Reporting Violations: Members who receive communications containing prohibited content may file a complaint with the Club.

• Anonymous Communications: Anonymous communications with improper content still violate the Code, and the sender remains accountable.

• Improper Forwarding: Members who knowingly forward prohibited communications to others—whether Members, the public, or other clubs—may be held accountable.

• Additional Violations: Concealing the origin of a communication, including removing the sender’s identity, violates the Code.

• Using the Club’s private directory for anything other than personal, social, or non-business purposes is prohibited.

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CODE OF CONDUCT OVERVIEW

CONDUCT INVOLVING SOCIAL MEDIA:

This policy governs the use of social media platforms (e.g., blogs, Facebook, Twitter, Instagram, YouTube) and review sites (e.g., CitySearch, Yelp) in relation to the Club. Members and their Guests are expected to adhere to the following standards: • Authorization and Use: Club administrative systems, including computers and internet access, are not to be used for social media or personal we site updates without prior approval from the General Manager or Board of Directors. • Legal and Ethical Compliance: When referencing the Club, whether at home, work, or elsewhere, Members must comply with all legal and ethical requirements outlined in the Club’s Bylaws, Club Policies, and other applicable guidelines. This includes adhering to the Club’s policies on non-discrimination, harassment, and retaliation. • Confidentiality: Members are prohibited from disclosing confidential Club information, including, but not limited to, details regarding the Club’s products, services, Members, guests, employees, or vendors obtained during their membership. • Representation: Only Club staff and Members expressly authorized by the Board of Directors may officially represent the Club on social media platforms or review sites. The creation or operation of unauthorized “official” Club social media pages or channels is prohibited. • Conduct: Members are expected to refrain fromposting any language on blogs or social media platforms that reflects negatively on the Club, its Members, staff, committees, Board of Directors, vendors, events, or services. Violations may result in disciplinary action. • Recommendations: While Members are encouraged to speak positively about the Club, the use of deceptive online marketing practices, such as “guerrilla marketing,” is discouraged. Reviews or recommendations must clearly disclose the Member’s relationship with the Club. • Respectful Conduct: Members must maintain respect in all social media and electronic communications concerning the Club. Discriminatory, defamatory, libelous, or slanderous comments and personal attacks are strictly prohibited.

Violations of this policy may result in disciplinary actions, including fines, suspension, or termination of membership.

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CODE OF CONDUCT OVERVIEW

CONDUCT INVOLVING VERBAL AND WRITTEN COMMUNICATIONS

Protection of Members from being subjected to inappropriate verbal harangues or verbal abuse is critical to every Member’s peaceful enjoyment of the Club. Members’ general freedom of expression must be exercised in amanner that does not infringe upon the rights of others. To strike a proper balance between these competing interests, the Club has enacted and will enforce reasonable restrictions that are commonly adhered to by the members of fine private clubs. Ordinarily, the Club will not be concerned with private, consensual communications between Members that are not overheard by others. Problems arise, however, when communications are made to or overheard by persons who are offended or otherwise object to the content or manner of the communication.

In the context of verbal and written communications, improper content is similar to that previously addressed regarding electronic communications.

With regard to the manner of verbal communications, Members should ensure that their conversations occur in a manner, at a volume and in a location where they are not likely to be overheard by others. For this reason, Members should take particular care about verbal communications made at Club facilities or public locations in third-parties’ presence. The items discussed in this previous section are addressed in more depth because they are the most relevant and common areas where Members may engage in unbecoming conduct. The additional areas where Member conduct is an issue are listed on the next page.

NON DISCRIMINATION POLICY

In the Club Bylaws it states that “The Club does not have and shall not have any policy which would discrimi nate against Members, prospective Members or their family members on the basis of race, creed, color, sex, religion or national origin.” We expect all Members to abide by the same non discrimination policy, creating an environment where all are welcome.

NON HARASSMENT POLICY

The Club is committed to maintaining an environment free from prohibited harassment, where everyone is treated with respect and dignity while on Club premises. The Club has a zero-tolerance policy for unlawful harassment. Definition of Unlawful Harassment: Unlawful harassment includes any behavior based on a characteristic protected by federal, state, or local law, such as: Race, Religion, Color, Sex, Gender, National origin, Age, Veteran status, Military membership, Genetic information, Family medical history, Citizenship status, Disability status, Any other characteristic or status protected by law. In addition, any statements or actions that are threatening, intimidating, vulgar, or hostile are prohibited, even if they are not based on a protected class status. Such conduct may make a reasonable person uncomfortable in the Club environment.

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OTHER PROVISIONS

The following actions are specifically forbidden by this policy, including but not limited to: Epithets, slurs, or negative stereotyping; kidding, teasing, or joking based on a person’s protected status; and any intimidating acts.

OTHER PROVISIONS Failure to Comply With Provisions of the Club Bylaws and/or Club Policies (includ ing but not limited to): • Failing to present proper identification or follow approved check-in procedures at any Club facility

• Club use in violation of the Membership Agreement • Failing to properly authorize guests using Club facilities • Aiding third parties to gain unauthorized access to the Club

• Hosting guests in violation of guest policies • Failing to observe appropriate dress codes • Violating cell phone policies • Billing dishonesty • Charging another Member’s account for the use of Club facilities or purchase of goods or services • Bypassing Club membership sales policies • Theft or damage to Club property and failing to report its occurrence • Pilfering Club-provided supplies and amenities from Club facilities • Reprimanding a Club employee • Failing to take and follow directions from golf staff while using golf facilities

• Unauthorized parking and hazardous driving on Club property • Repeated no-shows for Club reservations of facilities or events

Failure to Comply with Election Procedures and Campaign Rules & Regulations (including but not limited to): • Interfering with any Club vote or election process • Attempting to influence the outcome of a vote or election unduly

Other Unbecoming Conduct (including but not limited to): • Falsely accusing another Member or employee • Engaging in illegal activities • Demonstrating dishonesty in any club-related matter

Amendments The Board may change, amend, or repeal these Rules at any regular or special meeting without prior notice. Notice, however, of any amendment or repeal of these Rules enacted by the Board shall be promptly published to the Members. Enforcement The Club’s management and staff are authorized and empowered to enforce these Club Rules on behalf of the Board.

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CLUB POLICIES

FOUNDERS & LEGACY HOUSE RULES

PARKING Automobiles must be parked in designated areas on Club Property. “No Parking” and handicap restrictions must be observed. Vehicles are not allowed in driveways or at the clubhouse entrance unless attended. Posted speed limits must be followed. The Club is not liable for any damage or theft of vehicles or their contents on Club Property. HOURS The Club is open daily according to its posted hours. The manager designates business office hours. Dining rooms, bars, grills, game rooms, and athletic facilities follow the schedule set by the Manager and approved CLUB PROPERTY Club property removed, damaged, or destroyed by a Member or a Member’s guest will be charged to such Member. The Club is not responsible for any private property belonging to a Member or a guest except that which is a.) left and receipted for with the business office or b.) golf clubs left in storage with the Golf Shop. GUESTS Club facilities are exclusively for Members and their guests and are not available to the public. Guests may be entertained at the Club when accompanied by the inviting Member, who must be present at all functions. Members are responsible for all charges incurred by their guests. If a guest may arrive before the Member, the Member should notify the Club office in advance. Members are responsible for their guests’ conduct and must not introduce suspended or expelled individuals as guests. Members are liable for any damage caused by their guests and their guests’ children and must ensure they follow Club rules. A reasonable number of guests can be introduced to bars, lounges, patios, and dining rooms, but unescorted guests are not allowed on Club Property. • Family Guests: Member’s children over twenty-six (26), brothers, sisters, parents, in-laws and grandchildren. • In-Town Guests: Guests who reside within 75 miles of the Club Property. • Out-of-Town Guests: Guests residing outside 75 miles of the Club Property. • House Guests: Guests who reside 75 plus miles from Club Property and stay in a Member’s home with them for an extended period. by the Board. Club hours are posted on the website and are subject to change. • Holidays: The Club is generally open on holidays except for Christmas Day.

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GREYSTONE GOLF & COUNTRY CLUB

CLUB POLICIES

CHILDREN AND CLUB POLICIES Children under twelve (12) years old are generally restricted from the clubhouse, except for designated areas, unless accompanied by an adult. Unaccompanied access to the pool is permitted at age twelve (12). Persons under twenty-one (21) years old are discouraged from entering Club bars. Children under eighteen (18) are not allowed in locker rooms without an adult Member present, nor in the Club’s Adult areas. Chil dren aged five (5) and under may accompany a parent of the opposite sex into the locker room, but the parent should announce themselves to allow other Members to maintain modesty. Members are responsible for the conduct of their children and their children’s guests while they are on Club Property. Children’s tables will not be permitted unless all children at the table are twelve (12) years old and above. Children are not allowed to play and run around the dining areas. Children must always be in the care of their parents. The restaurant service staff and managers are not responsible for watching Mem bers’ children. If the behavior of a Member’s children causes disturbance to fellow Members, the parents of the children will be asked to have their children remain seated at their table under their direct supervision. If this request is not honored, the management team will request that the Member take their food to go to remedy the situation. Children aged twelve to seventeen (12-17) must present their Greystone App Membership Card when pur chasing food or merchandise, accessing the Family Pool unaccompanied, or accessing the Fitness Center if they are sixteen (16) and up. Members are accountable for their children and guests on Club Property, including any damage caused. Compliance with Club rules is the responsibility of all Members, with potential disciplinary action for viola tions by children or their guests. PRIVATE PARTIES & ENTERTAINMENT Members wishing to host a private party or event should contact the Events Director. These events must not bring the Club into disrepute or interfere with other Members’ use. Guests cannot invite other guests to these events. Hosts are responsible for their guests’ conduct and adherence to Club rules, including any damages. Hosts are financially responsible for payment. No performances by entertainers will be permitted on Club Property without the Clubmanager’s prior approval. • Cards/Games: Playing cards and other games are allowed only in designated areas. The Board may prohibit games that could disrepute the Club, disrupt other Members, affect Club harmony, or risk business licenses. AUDIO, CAMERA, AND VIDEO RECORDING The use of audio, camera, and video recording devices on Club Property is prohibited without implied authorization. Club staff may use recording devices for promotional, educational, advertising content, or security purposes (includes use of CCTV footage).

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GREYSTONE GOLF & COUNTRY CLUB

CLUB GENERAL RULES

LOCKER ROOMS Greystone Golf & Country Club provides separate locker rooms for men and women at each clubhouse. The ladies’ locker room is for females of all ages. The men’s locker room is for males aged eighteen (18) and up. Boys under eighteen (18) should use the men’s restroom at the Founders and Legacy Clubhouses.

Children aged five (5) and under may accompany a parent of the opposite sex into the locker room, but the parent should announce themselves to allow other Members to maintain modesty.

SOLICITATIONS, PETITIONS & NOTICES No subscription paper, petition, or similar document shall be circulated, nor any article exposed for sale or barter in the clubhouse or on Club Property by Members, guests, or employees except when authorized by the Board. Political, sectarian, or other group demonstrations and solicitations are prohibited on Club Property. Distri bution of printed materials for any person, party, or legislation within the clubhouse and on Club grounds is also prohibited. Members may not be solicited for any reason at any time. No notice should be placed on any Club bulletin board or other place on Club Property without the prior approval of the Club manager. • Online Directory: The Membership directory is intended solely for the social convenience of Members and may not be used for commercial or charitable purposes or shared with non-members. CONTROLLED SUBSTANCES & FIREARMS As defined by state and federal laws, controlled substances are prohibited on Club Property except when prescribed by a physician for medical reasons.

Firearms and ammunition are not permitted on Club Property. Other weapons or fireworks, unless arranged by the Club, are also prohibited from Club Property.

SMOKING Smoking is prohibited inside Club buildings. However, it is allowed on the terraces outside the main dining room and trophy room at the Founders Clubhouse and on the designated patio at Legacy. Please dispose of cigarettes and cigars in designated ash or trash receptacles. ANIMALS Domesticated animals, except service dogs, are prohibited on Club Property. Motor vehicles with animals cannot remain on Club Property. Members must clean up after their pets.

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GREYSTONE GOLF & COUNTRY CLUB

BILLING & GOLF RULES

BILLING RULES

INDEBTEDNESS The Board may limit the credit to be extended to Members individually. Member statements must be paid promptly to remain active and in good standing. RECIPROCITY The Club has informal agreements withmany local clubs for charging privileges. Please contact the Accounting Office for details.

CHARGES/CHECKS The Club does not cash checks for Members or guests.

DISPUTES All disputes over dues and charges should be addressed to the Club Accounting Office. If unresolved, the Member may appeal in writing to the Club’s Manager, whose decision is final.

GOLF RULES

MEMBERSHIP AND PRIVILEGES Access to golf facilities, including the practice facilities and courses, is strictly for the enjoyment of Members with golf privileges and their guests. Social and House Members have no golfing privileges, except that they can play as a Member’s guest with golf privileges according to the Club’s in-town / out-of-town guidelines. (Amended January 19, 2015) TEE TIMES For the Members’ convenience, starting times are available Monday through Sunday. Starting times may be obtained one week in advance and will not be reserved before this time. Members are encouraged to give all guest names when reserving a starting time. At least three players’ names must be submitted when reserving a starting time. Members may reserve a tee time online by visiting www.greystonecc.com or the Greystone APP. STARTING PLAY Playersmay begin Hole #10 only with the advance permission of the Director of Golf or his staff. Players beginning play at Hole #10 do not have priority over groups turning through Hole #9, who shall have the right of way and the right to play through. Otherwise, starting play shall begin only at Hole #1. USE OF THE GOLF COURSE The area surrounding the golf course is intended solely for golf Members and their guests. Members who wish to walk on the cart path may do so after 3:00pm on days when the course is closed and there is no outing being held. Call ahead to the Greystone Front Desk to verify.

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GREYSTONE GOLF & COUNTRY CLUB

GOLF RULES

GOLF CARTS It is the Club’s policy to permit the Members and their guests the privilege to operate golf carts as provided by the Club during the play of a round of golf and to transport themselves and their equipment to and from the practice areas when available. Members are strictly responsible for their guests and their own safe operation of the golf carts so as not to interfere with fellow players’ enjoyment of the game, and always guard against injury to persons or property damage, especially the playing surfaces of the golf course. The Golf Course Superintendent (or, in his absence, the Head Golf Professional) shall have sole authority over whether golf carts will be permitted on the course. The Club is not responsible for accidents or damages involving carts. Reckless driving or rule violations may result in loss of playing privileges. Only Club-owned or authorized carts are permitted, and caution must always be exercised. The Club reserves the right to refuse or cancel the use of a golf cart without refunding any fees to anyone not following the golf cart rules or policies established by the Club. All players agree, for the privilege of using a golf cart, to pay or reimburse the Club for any and all charges arising out of breakage, shortage, or damages to the golf cart, other than ordinary wear and tear, and any damage to the golf course or any of the improvements thereto. The golf cart operator (and sponsoring Member if the operator is a guest of a Member) agrees to indemnify and hold the Club, its officers, directors, and employees harmless from any and all injury, damage, or claims to any nature whatsoever whether to person, property, or both, that may arise out of, or result from or through the use of the golf cart by the person operating the same. Carts must stay on paths within 30 yards of tees and greens. Carts must be returned to the staging area and not taken into parking lots. Enforcement of the golf cart rules shall be the responsibility of all members, the Director of Golf or Head Golf Professional, and his staff. Violations shall be reported to the golf staff, who, in turn, will report all violations to the Competition Committee. The driver, passenger, or, if guests, the mem ber host may be sanctioned for violations. FILLING DIVOTS Members and their guests are expected to fill any divots created during play using the sand provided on golf carts or in designated containers throughout the course. The sand should be applied evenly and leveled with the surrounding grass to promote proper turf recovery. Overfilling should be avoided as it can interfere with maintenance and damage equipment. BUNKERS After playing from a bunker, players must rake the disturbed area to leave it smooth and level for the next golfer. Footprints and divots should be carefully addressed, and rakes should be placed outside the bunker in desig nated areas, parallel to the edge. To protect the bunker’s edges, always enter and exit from the lowest point. BALL MARKS Players are responsible for repairing any ball marks made on the greens. This should be done using a repair tool to gently press the turf back into place without twisting or pulling, which could damage the roots. When possible, players are encouraged to repair additional marks they notice to maintain the quality of the putting surface. Carts must stay on paths unless the 90-degree rule is in effect.

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